goxu1 wrote:No , not when they are held accountable and it's going to cost them to get it right
How did you pay for it? If it was by credit card and you have a decent credit card company that will go to bat for you call them and file a complaint and ask them to get in touch with the manufacturer cause you did not get what they advertised, which was a "restoration quality" part. Tell them you can provide copies of emails to the company with pictures. Of there decent they will call and let them know they can correct the error or they will cancel the payment and reverse it. I have USAA and while I luckily have not had to go this far with anything my mother has them as well for a CC company and has had to do it several times, both times she was not happy, the company would not make it right and the CC company pulled the charge from the retailer and gave her her money back.
Sometimes you can also file complaints with the state attorney general I believe bit is for bad business practices. No one wants to be on that list and have those folks knowing they are getting complaints about them. You can let them know who you will be contacting. If it were me I would go as far as possible on principal. Don't even acknowledge me, and I will go farther than I probably would have otherwise. What does a battery box cost them in the whole scheme of running a business?? Especially knowing there now outed on a public forum in a pretty small nich industry of classic tractor restorations and repair!