Lost Binoculars

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Stanton
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Lost Binoculars

Postby Stanton » Sat Mar 06, 2021 7:43 am

I was taking one of my daily walks back in January and near a big chug-hole in the road lay a pair of Leupold binoculars still in the case. Must have been laying on someone's trailer or pickup and bounced off when they hit that pot hole. I looked them over and everything appeared to be there except the center post, where the focus knob lives, was bent and one of the plastic adjustable eyepieces was busted; optics were all great. I took it home and found most of the plastic eyepieces still in the case.

Next day on my walk, I found two, small pieces of plastic at the scene, pocketed them and returned home. Sure enough, everything fit. A little epoxy later and eyepiece was repaired--at least good enough for me. I posted them on our NextDoor app, to see if anyone would claim them. Never heard a word.

The bent center post interfered with the operation of the focus knob, so, not having enough sense to leave things alone...I dug into the mechanics of it and ended up breaking off, not one, but both brass screws behind the focus knob. I thought they were attachment screws, but found out too late that they were the focusing post screws. "Oh, well," I thought. "Easy come, easy go."

A couple days later, I was looking on the Leupold site how much these babies cost and made myself feel even worse. I also noticed a statement about Leupold's Lifetime Warranty. Hmmmm. I boxed up the binoc's, wrote a letter that clearly stated how I found them and that I WAS NOT THE ORIGINAL OWNER. Sent it to their Service Center in Oregon ($15 postage) and got an email a couple weeks later. First line read: "We have received your product and estimate warranty service to be completed in approximately 5 weeks from the date your product arrived." Whoa, whoa, whoa! This was hoped for, but not expected. So, five weeks were up the 3rd week of Feb and no word. I thought, "Yeah, they finally got to my service item, read the letter and discarded the binoculars. They'll be sending me a nasty email next."

Well, early this week, I got that email, but it wasn't nasty. It was to inform me (now referred to as "the Customer") that my order had SHIPPED! Yesterday, I received (via UPS--if USPS had done it, they would have lost it) a brand new, cellophane wrapped, unopened, unmolested or serviced, pair of Leupold BX-1 10x42mm binoculars. Well, if I wasn't a customer before--I am now. I can see this as one of the easier repairs the Service Center does--toss the broken ones, send this guy a new pair. It's good customer service and will ensure I think kindly of Leupold.

Anyway, thought it was a good thing to share...

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https://www.leupold.com/bx-1-mckenzie-hd-10x42mm
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Lt.Mike
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Re: Lost Binoculars

Postby Lt.Mike » Sat Mar 06, 2021 8:57 am

You can see now why they have the reputation they do. Having a pair of quality optics on hand is something you’ll come to appreciate and never do without.
Quote by Gary Pickeral I like
"If it can cast a shadow, it can be restored"

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Stanton
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Re: Lost Binoculars

Postby Stanton » Sat Mar 06, 2021 9:32 am

Lt.Mike wrote:You can see now...


I can SEE!! :shock: (every pun intended) :hattip:
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Re: Lost Binoculars

Postby randallc » Sat Mar 06, 2021 10:22 am

Neat, thanks for sharing.
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Re: Lost Binoculars

Postby Jim Becker » Sat Mar 06, 2021 10:38 am

Now you will get a reply on NextDoor.

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Re: Lost Binoculars

Postby Barnyard » Sat Mar 06, 2021 12:32 pm

Jim Becker wrote:Now you will get a reply on NextDoor.

I think if something is found the loser has 30 days to respond. If no response comes, the finder is generally the new owner. At least that is usually how it goes around here if the item is turned over to the police. Since you placed the ad over thirty days ago I would go back and delete the post.
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Re: Lost Binoculars

Postby SamsFarm » Sat Mar 06, 2021 1:13 pm

Jim Becker wrote:Now you will get a reply on NextDoor.


That is what I was thinking! :)

But then again, they might be like me and never have heard of "nextdoor"!

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Re: Lost Binoculars

Postby T-Mo » Sun Mar 07, 2021 6:00 am

Hmm, I wonder where I lost those binoculars at......

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Stanton
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Location: Lone Jack, MO

Re: Lost Binoculars

Postby Stanton » Mon Mar 08, 2021 6:59 am

Jim Becker wrote:Now you will get a reply on NextDoor.

Barnyard wrote:
Jim Becker wrote:Now you will get a reply on NextDoor.

I think if something is found the loser has 30 days to respond. If no response comes, the finder is generally the new owner. At least that is usually how it goes around here if the item is turned over to the police. Since you placed the ad over thirty days ago I would go back and delete the post.


Ad has long been deleted... 8)
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