rant

Tue Nov 05, 2013 9:27 am

How can I kill ASK.com? I want Firefox back.

Re: rant

Tue Nov 05, 2013 2:23 pm

Dan,

That is a real shame that companies still do this type of malicious activity. Check this for instructions on how to remove it: http://www.pcmag.com/article2/0,2817,2421591,00.asp

It is not a simple task, so if you are not up to it, have a friend help or the local kid guru help you.

Re: rant

Tue Nov 05, 2013 2:48 pm

Dennis gave you the how to get rid of, and to keep from getting it or anything else you do not want, be very careful when you download something, even a link from a legitimate site. Many have the acceptance built in and prechecked, which you have to UNcheck before downloading the wanted information.

Re: rant

Wed Nov 06, 2013 7:24 am

All the fixes I have read say the same thing. Go to the control panel then uninstall a program. Problem is Ask is not listed in programs. I have deleted every program that I did not recognize. Ask is still there.

Re: rant

Wed Nov 06, 2013 7:55 am

Probably should be cautious about deleting programs you don't recognize. Next thing you know you've deleted an essential one. Know a teenager that uses computers? Get to be his or her friend! :-)

Re: rant

Wed Nov 06, 2013 8:03 am

This is what I use when infected.
http://www.malwarebytes.org/products/malwarebytes_free/

I have no affiliation with this company or software, but have used their product.

Re: rant

Wed Nov 06, 2013 9:19 am

DanR wrote:All the fixes I have read say the same thing. Go to the control panel then uninstall a program. Problem is Ask is not listed in programs. I have deleted every program that I did not recognize. Ask is still there.

Dan, even if you delete the program, it may still appear as your web browser home page. Not certain what web browser you use, but if it is IE, you would go to "Tools", then "Internet Options" and then if ASK.com is selected as your home page, change it.

Re: rant

Thu Nov 07, 2013 8:17 am

Well I finally got rid of most of it. Got my home page,Google search, and part of the toolbar. Firefox is mostly working. Thanks to all for the help.