Air Compressor Direct
Posted: Fri Jun 14, 2013 1:10 pm
Hi all, I wanted to share my feedback on this company. [url]aircompressordirect.com[/url].
I ordered this product http://www.aircompressorsdirect.com/Puma-PK6060V-Air-Compressor/p591.html and it arrived by common carrier with the pressure guage bent and the cover of the presssure switch cracked. The initial response from ACD was less than pleasant - whereby they noted because I did not note the waybill with damage, I needed to file a claim with the carrier.
After a pleasant yet firm response back from me regarding this proposal, I was advised that Puma would send direc to me a new gauge and new switch. These arrived today.
I'm very happy with the compressor and in the end the service department came through also.
Ken
I ordered this product http://www.aircompressorsdirect.com/Puma-PK6060V-Air-Compressor/p591.html and it arrived by common carrier with the pressure guage bent and the cover of the presssure switch cracked. The initial response from ACD was less than pleasant - whereby they noted because I did not note the waybill with damage, I needed to file a claim with the carrier.
After a pleasant yet firm response back from me regarding this proposal, I was advised that Puma would send direc to me a new gauge and new switch. These arrived today.
I'm very happy with the compressor and in the end the service department came through also.
Ken