i pad equatible settlement

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i pad equatible settlement

Postby DanR » Fri Jan 27, 2012 8:10 am

Another 3 hours on the phone with Apple. This time they did an online diagnostic using the PC. Something must have been found because they said Fed Ex would deliver a return box the same day. Apple would not reveal what they found. Got a call last night from Fed Ex saying a package would be delivered today and had to be signed for. I'll see what happens with this one. On the positive side all the people I talked to spoke perfect English and were highly trained that was obvious. This might be a first in the high tech industry.
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Re: i pad equatible settlement

Postby RaymondDurban » Fri Jan 27, 2012 9:46 am

Dan, is Apple replacing your iPad? Hope you have better luck with this one!
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Re: i pad equatible settlement

Postby DanR » Fri Jan 27, 2012 10:44 am

I won't know until it gets here. Apple was very vague on this.
47 Cub (Glenda)
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62 Cub (Genie)
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42 M
In all things know which way the wind is blowing.
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Re: i pad equatible settlement

Postby DanR » Fri Jan 27, 2012 2:02 pm

Got the I pad. Form letter everything met Apples specs etc. The s/n is the same but the case is different. There are some changes to the software but so for looks. Like. It was just streamlined. Can't beat the turn around time. I'm optimistic.
47 Cub (Glenda)
52 Super A
62 Cub (Genie)
43 H
42 M
In all things know which way the wind is blowing.
DanR
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Re: i pad equatible settlement

Postby DanR » Sat Jan 28, 2012 7:25 am

I'm not optimistic anymore. It took a technician, a supervisor, the supervisor's supervisor nearly three hours to figure how to change the language from Spanish to English. Geez!
47 Cub (Glenda)
52 Super A
62 Cub (Genie)
43 H
42 M
In all things know which way the wind is blowing.
DanR
5+ Years
5+ Years
 
Posts: 1631
Joined: Fri Dec 22, 2006 6:28 am
Location: Tennessee East
Zip Code: 37743
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