Rustoleum Corp. did me right
Posted: Tue Jan 10, 2012 9:56 pm
OK, this is gonna sound like a Rustoleum plug, but I have no stock or connection with them. They did me right. I use their "Regal Red" in a rattle can as a good match for IH red.
First can I bought the propellent ran out leaving about a fourth of the material in the can. No, I didn't do excessive upside down clearing of the nozzel. In fact, I always PULL the nozzel and throw it into acetone until next use.
Well, I bought another can. And wouldn't you know it, about halfway through the propellent begins to fade until no material comes out. Bought a third can......same thing. About a fourth of the material is left in the can when the propellent runs out.
With that I called the 800 number on the can to let them know they may have a QC problem and could adjust the line. I actually got to talk to a live person. After a lengthy Q&A by him, his says he's sending me 6 cans of Regal Red, gratis. I thanked him but said I was just calling to let them know they maybe had a problem on the production line. He said no problem "100% satisfaction guaranteed means just that".
They did me right. Good ole USA company.
First can I bought the propellent ran out leaving about a fourth of the material in the can. No, I didn't do excessive upside down clearing of the nozzel. In fact, I always PULL the nozzel and throw it into acetone until next use.
Well, I bought another can. And wouldn't you know it, about halfway through the propellent begins to fade until no material comes out. Bought a third can......same thing. About a fourth of the material is left in the can when the propellent runs out.
With that I called the 800 number on the can to let them know they may have a QC problem and could adjust the line. I actually got to talk to a live person. After a lengthy Q&A by him, his says he's sending me 6 cans of Regal Red, gratis. I thanked him but said I was just calling to let them know they maybe had a problem on the production line. He said no problem "100% satisfaction guaranteed means just that".
They did me right. Good ole USA company.