Chain saw

Sat Mar 19, 2005 10:38 am

I bought a new chain saw on e-bay.
It came last week. I finally got around to putting the blade on it yesterday. Fortunately I hadn't put gas or oil in it yet. It is not new. There is wear on the drive sprocket, dirt and saw dust in places + other signs of use. I sent the seller an E-mail yesterday and since there was no response I started an E-Bay complaint.
Has any one else tried to resolve a problem like this? How responsive is E-Bay? If you don't want to put yor experience on the public forum send me a PM.
I don't want to show the listing till there is a chance to fix the problem.

Thanks Bill

Sat Mar 19, 2005 4:13 pm

eBay is very responsive. I would expect a reply early on Monday... they don't do much on the weekends..

I had a couple of issues resolved rather quickly, they are pretty sharp and like to keep buyers happy as well as the sellers.

Sat Mar 19, 2005 5:17 pm

Thanks I have dropped out of used saw auctions at very moderate prices. I would never have stayed in this as far as I did if it were known to be used. Even only as a demonstrator. I bought a $400.00 Rigid brand power snake from Home Depot 3:00 AM one morning for a 3 family house my son and i owned. I got it out of the box and found a repair tag on it. I tried it because it was the only one in stock in any AHome Depot in nearby NY and NJ. It worked but was I pod. I can't bad mouth them though. When i bought it to their attention I got an apolagy and an offer that made sense. I realize that things happen and will let you know this comes out.

Bill

Sun Mar 20, 2005 8:26 pm

Heard from the seller. He apoligized and offered either of two reasonable solutions. I picked 1 and responded. Waiting to see what happens next.
Doesn't pay to get too excited too quick.
Bill

Thu Mar 24, 2005 5:54 pm

It worked out very good. The seller realized his mistake and we came to terms for a used chain saw as oppossed to a new one and i am happy with the saw. I'll use it to knock down and square up a couple of sides on a beech with bark beetle damage. I'll use it to make the drag BD recomended for the fresh sod I will turn up for my new garden.
All's well that ends well. It is a good feeling to see there are people honest enough to fix errors. Course I tried to use the credit balance to pay for spark plugs I bought on Ebay. Ebay and pay pal made that a piece of misery. I complained to E-bay and they are pointing the finger at pay pal. I E-mailed Pay pal next. We will see what happens. I want those plugs for my old saw. It is small than the one I just bought.

Bill

Thu Mar 24, 2005 6:00 pm

I quit using PayunPal 3-or-4 years ago and will never use them again. Now you would think they would be easier to deal with since eBay bought them out but I still read horror stories from people trying to get PayunPals mistakes corrected.